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Frequently Asked Questions

Everything you need to know about our tires, services, and pricing

Tires & Selection

How do I find the right tire size for my vehicle?+

Check the sticker on your driver's door jamb or the tire sidewall for your size (e.g., 225/65R17). Or use our AI tire assistant — tell it your year, make, and model and it finds the right fit.

Do you carry all-season, winter, and summer tires?+

Yes. We stock all three categories from major brands. For Colorado drivers, we recommend all-season for most use and dedicated winter tires if you drive in the mountains regularly.

What brands do you carry?+

We carry a wide range including Michelin, Bridgestone, Goodyear, Continental, Pirelli, Falken, Hankook, Cooper, and many more. Our inventory updates in real-time from multiple distributors.

Can you help me choose the right tire for Colorado weather?+

Absolutely. Our AI tire assistant considers your vehicle, driving habits, and Colorado's mix of dry highways, wet roads, and mountain snow to recommend the best options.

Installation & Services

What's included with tire installation?+

When you add local install (Denver metro) at checkout, it includes professional mounting, computerized spin balancing, TPMS relearn, torque to spec, and old-tire disposal.

How much does install cost?+

Local install in the Denver metro is priced and scheduled at checkout. Outside Denver, we ship to you and you choose a local installer.

Do you do TPMS sensor replacement?+

A TPMS relearn is part of local install. If your vehicle needs new TPMS sensors, that can be handled at install time.

How long does tire installation take?+

Most tire installs take 45 minutes to an hour. For Denver-metro local install, you reserve your time slot at checkout.

Pricing & Payment

What payment methods do you accept?+

We accept cash, all major credit/debit cards, Apple Pay, Google Pay, Cash App, and financing options including Affirm, Afterpay, and Klarna for qualifying purchases.

Do you offer financing or buy now, pay later?+

Yes! We offer Affirm, Afterpay, and Klarna at checkout. Split your tire purchase into interest-free installments — no credit check for some options.

Are your prices competitive?+

Pricing is wholesale-direct retail with no haggling. Local install in the Denver metro is priced separately at checkout — what you see is what you pay, no hidden fees.

Is there a warranty on tires?+

All tires and wheels carry the manufacturer's warranty. If you have an issue with a local install (mounting or balancing), email support@tread-os.com and we'll make it right.

General

Where are you located?+

TREAD OS is online-first — we ship nationwide and coordinate same-day local install across the Denver metro. There is no walk-in storefront.

What are your hours?+

You can shop and order online 24/7. Denver-metro install appointments are scheduled at checkout.

Do I need an appointment?+

Order online anytime. If you choose local install in the Denver metro, you pick your install time at checkout.

How do I contact you?+

Call or text us at (720) 439-0188, email support@tread-os.com, or use our AI tire assistant on the website for instant answers about tires and wheels.

Still have questions?

We're here to help — call or text (720) 439-0188, or email support@tread-os.com.

Email support@tread-os.com